Terms of Service

Last updated: 30 June 2026

Plain-English summary: You can use Testnova to test your own apps. Don't use it to attack other people's apps. Pay your bill on time. We try hard but make no guarantees. Either side can cancel any time. Tests you write stay yours; we keep no IP claim on your code.

1. Acceptance

By creating a Testnova account, you agree to these terms and our Privacy Policy. If you are using Testnova on behalf of a company, you confirm you have authority to bind that company to these terms.

2. The service

Testnova is a SaaS product that generates test cases and runnable test scripts from your feature descriptions, runs them on a schedule against a URL you provide, triages failures with AI, and emails reports.

Testnova offers simple, public pricing — pick a plan on our pricing page. Paid plans are billed in advance through Paddle, and we give advance notice before any pricing change. A free plan with a one-time allowance is available before any billing begins.

3. Your account

You are responsible for keeping your sign-in credentials secret.
You are responsible for what happens under your account.
You must be 16 or older to use Testnova.
One organisation per Testnova workspace; if your company creates multiple workspaces, each is a separate subscription.

4. Subscription & billing

Paid plans are billed monthly or annually in advance. Where a free trial is offered, no charge occurs until the trial ends.
Billing is handled by Paddle, our merchant of record, who processes payments and applicable sales tax/VAT and appears on your statement.
You can cancel at any time from billing settings; cancellation takes effect at the end of the current billing period.
Refunds are governed by our Refund & Cancellation Policy.
Fair-use and tier limits (projects, test cases, runs) are enforced — if you exceed them, we will pause new runs until the next cycle or an upgrade.

5. Acceptable use

You may not use Testnova to:

Test or attack any application you do not own or have written permission to test.
Generate or run tests intended to overload, denial-of-service, or otherwise harm any third party.
Bypass authentication, scrape data, or perform any action prohibited by the target application's terms of service.
Resell or sublicense the Testnova service.
Reverse-engineer or attempt to extract source code, model weights, or proprietary algorithms.
Use the service in any way that violates applicable law.

We may suspend or terminate accounts that violate these rules — typically with notice and an opportunity to fix the issue, but immediately in cases of clear abuse or legal risk to us or our other customers.

6. Your content; our content

You retain all rights to the test cases, scripts, configurations, and reports generated by or for you. Testnova claims no ownership over your application, your test suite, or the artifacts produced from runs against your application.

You grant Testnova a limited, non-exclusive licence to host, process, and display your content as needed to provide the service (e.g. running tests, generating summaries, sending reports).

We retain all rights to the Testnova product itself — UI, code, models, methodology, documentation — except for the open-source dependencies, which retain their respective licences.

7. AI-generated output

Test cases, scripts, and triage summaries are produced by large language models (currently Anthropic Claude).
AI output can be wrong. You are responsible for reviewing generated tests before relying on them in production CI.
Testnova is not liable for damages arising from acting on AI output without human review.

8. Service availability

We target 99.5% monthly uptime for the console and API. We do not currently offer a contractual SLA on the Free or Solo tiers. Higher tiers may include uptime commitments — see the per-tier feature comparison.

Scheduled maintenance, third-party outages (Vercel, Neon, Anthropic, S3, Cloudflare, Clerk, Paddle), and force-majeure events are excluded from uptime calculations.

9. Warranties & liability

The service is provided "as is" and "as available." We make no warranty that Testnova will be uninterrupted, error-free, or fit for any particular purpose.

To the maximum extent permitted by law, Testnova's total liability arising from your use of the service in any 12-month period is limited to the amount you paid us in that period. We are not liable for indirect, incidental, consequential, or special damages, including lost profits or lost data.

10. Indemnification

You agree to indemnify and hold Testnova harmless from any claim arising out of (a) your violation of these terms, (b) your use of the service to test applications you don't have permission to test, or (c) your violation of any third-party rights or applicable law.

11. Termination

You can cancel and delete your account at any time.
We can terminate accounts that violate these terms, with notice when feasible.
On termination, your data is retained for 30 days (so you can re-activate or export) and then permanently deleted.

12. Changes to terms

We may update these terms; material changes will be emailed to account holders at least 14 days in advance. Continued use after the effective date constitutes acceptance. If you object to a material change, you may cancel before it takes effect and we will refund any prepaid time.

13. Governing law

These terms are governed by the laws of Bangladesh. Disputes will be resolved in the courts of Dhaka, except that either party may seek injunctive relief in any competent jurisdiction to protect intellectual-property rights.

14. Contact

Questions about these terms: contact@testnova.app.