Terms of Service
1. Acceptance
By creating a Testnova account, you agree to these terms and our Privacy Policy. If you are using Testnova on behalf of a company, you confirm you have authority to bind that company to these terms.
2. The service
Testnova is a SaaS product that generates test cases and runnable test scripts from your feature descriptions, runs them on a schedule against a URL you provide, triages failures with AI, and emails reports.
The exact list of features available depends on your subscription tier (Trial, Team, Business). See pricing for the current tier comparison.
3. Your account
- You are responsible for keeping your sign-in credentials secret.
- You are responsible for what happens under your account.
- You must be 16 or older to use Testnova.
- One organisation per Testnova workspace; if your company creates multiple workspaces, each is a separate subscription.
4. Subscription, billing, and trials
- New accounts include a 14-day free trial of the Team tier.
- After the trial, paid plans are billed monthly or annually in advance via Stripe.
- You can cancel at any time from billing settings; cancellation takes effect at the end of the current billing period.
- We do not pro-rate refunds for mid-cycle cancellations. We will refund prepaid annual time on a pro-rated basis on request.
- Tier limits (projects, test cases, runs per month) are enforced — if you exceed them, we will pause new runs until you upgrade or the next billing cycle.
5. Acceptable use
You may not use Testnova to:
- Test or attack any application you do not own or have written permission to test.
- Generate or run tests intended to overload, denial-of-service, or otherwise harm any third party.
- Bypass authentication, scrape data, or perform any action prohibited by the target application's terms of service.
- Resell or sublicense the Testnova service.
- Reverse-engineer or attempt to extract source code, model weights, or proprietary algorithms.
- Use the service in any way that violates applicable law.
We may suspend or terminate accounts that violate these rules — typically with notice and an opportunity to fix the issue, but immediately in cases of clear abuse or legal risk to us or our other customers.
6. Your content; our content
You retain all rights to the test cases, scripts, configurations, and reports generated by or for you. Testnova claims no ownership over your application, your test suite, or the artifacts produced from runs against your application.
You grant Testnova a limited, non-exclusive licence to host, process, and display your content as needed to provide the service (e.g. running tests, generating summaries, sending reports).
We retain all rights to the Testnova product itself — UI, code, models, methodology, documentation — except for the open-source dependencies, which retain their respective licences.
7. AI-generated output
- Test cases, scripts, and triage summaries are produced by large language models (currently Anthropic Claude).
- AI output can be wrong. You are responsible for reviewing generated tests before relying on them in production CI.
- Testnova is not liable for damages arising from acting on AI output without human review.
8. Service availability
We target 99.5% monthly uptime for the console and API. We do not currently offer a contractual SLA on the free or Team tiers. Higher tiers may include uptime commitments — see the per-tier feature comparison.
Scheduled maintenance, third-party outages (Vercel, Neon, Anthropic, S3, Cloudflare, Clerk, Stripe), and force-majeure events are excluded from uptime calculations.
9. Warranties & liability
The service is provided "as is" and "as available." We make no warranty that Testnova will be uninterrupted, error-free, or fit for any particular purpose.
To the maximum extent permitted by law, Testnova's total liability arising from your use of the service in any 12-month period is limited to the amount you paid us in that period. We are not liable for indirect, incidental, consequential, or special damages, including lost profits or lost data.
10. Indemnification
You agree to indemnify and hold Testnova harmless from any claim arising out of (a) your violation of these terms, (b) your use of the service to test applications you don't have permission to test, or (c) your violation of any third-party rights or applicable law.
11. Termination
- You can cancel and delete your account at any time.
- We can terminate accounts that violate these terms, with notice when feasible.
- On termination, your data is retained for 30 days (so you can re-activate or export) and then permanently deleted.
12. Changes to terms
We may update these terms; material changes will be emailed to account holders at least 14 days in advance. Continued use after the effective date constitutes acceptance. If you object to a material change, you may cancel before it takes effect and we will refund any prepaid time.
13. Governing law
These terms are governed by the laws of Bangladesh. Disputes will be resolved in the courts of Dhaka, except that either party may seek injunctive relief in any competent jurisdiction to protect intellectual-property rights.
14. Contact
Questions about these terms: contact@testnova.app.